Professional Services

Professional services - System implementations shouldn't be a headache

Whether you are starting out with a new application, expanding or re-scoping an existing application, ComOps Workforce Management, Professional Services team can help you make the most of your investment.

ComOps Professional Services comprises a passionate group of multi-skilled experts who are committed to getting a great result. We have a wealth of experience in implementing systems into organisations of all sizes and geographies.

Drawing on our expertise in Information Technology, project and change management, we can provide realistic and objective advice as we tailor solutions and services specifically to your needs. We also have extensive experience in process mapping, business requirements gathering,  functional and technical specifications creation, implementations and project planning.

What makes us different?

Following many years of experience we have developed our own implementation methodology called VESPA. This unique methodology provides a mode of working which can be overlaid onto an existing project management methodology (PRINCE2, ASAP etc) or used on it’s own.

VESPA

  • Visible
  • Easy
  • Structured
  • Pragmatic
  • Agile

  • Visible - ComOps ensures that you are ‘kept in the loop’ at all project stages.VISIBLE 

    ComOps ensures that you are ‘kept in the loop’ at all project stages. Full project planning, weekly traffic light reports and visible escalation points ensure that both you and ComOps project staff are aware of project progress.

  • Easy - we want to get from A to B in the project quickly and simply.EASY

    Why make it complex? We want to get from A to B in the project quickly and simply.

  • Structured - our implementation steps form a pathway to successSTRUCTURED

    Any software implementation project must conform to a certain sequence of events, so our implementation steps form a pathway to success.

  • Pragmatic - practical in approach, conforms strictly to project governancePRAGMATIC

    We are very proud to be practical in approach. We see no need to create unnecessary steps in a project timeline, or becoming bogged down in unnecessary paperwork. This being said, ComOps conforms strictly to project governance, sign-off points and necessary supporting documentation. We begin with the successful end in mind.

  • Agile - adaptable enough to work with other project management methodologiesAGILE

    VESPA is adaptable enough to work with other project management methodologies and still work effectively.